FAQ
Here you will find answers to the most frequently asked questions about our products, project execution, and cooperation. Our goal is to provide you with clear and comprehensive information so you can make informed decisions. If you need even more information or have additional questions, contact us – we are here to help!
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Kategoria - Wallpapers
Do changes in color or texture affect the wallpaper price?
No, the price of the wallpaper remains the same, regardless of changes in color, texture, or framing.
Is it possible to order wallpaper sized to fit my wall?
Each wallpaper is custom-made to fit your wall’s specific dimensions.
Can nonwoven wallpapers be used in the kitchen or bathroom?
Our wallpapers can be used in kitchens and bathrooms, though not directly in shower areas or near the bathtub. To use our wallpapers in the kitchen, around the sink, or in the toilet, they should be coated with resin to protect against moisture and dirt. For areas exposed to constant water contact, such as shower enclosures, we recommend using the WET system wallpaper, which is fully waterproof.
Can I change the wallpaper color?
You can change the overall color of any wallpaper. Changing specific colors, sizes, or placement of selected elements is available only with wallpapers that are appropriately marked.
Can I order a wallpaper sample?
Yes, you can order a sample for each wallpaper. The sample measures 30×60 cm and costs 15 PLN. You may personalize the sample by selecting a different color or texture. Each sample includes a scaled-down pattern and a small section of the design at a 1:1 scale.
How should I clean the wallpapers?
Our wallpapers can be cleaned with a mild water and soap solution.
What technology is used to produce the wallpapers?
Wallpapers are printed exclusively using eco-friendly HP Latex inks. This technology is safe for the environment and end users, highly durable, and odor-free, making the product ready for use almost immediately. The inks contain no harmful chemicals or solvents.
Can I select a different wallpaper texture?
Each wallpaper design is matched with a "DEDICATED" texture available in the wallpaper configurator. However, you can choose an alternative texture from our collection at no additional cost and order a sample.
What adhesive should I use for wallpaper installation?
For nonwoven structural wallpapers, we recommend adhesive for heavy wallpapers, such as Wallfix brand adhesives, available in our store.
Is the wallpaper self-adhesive?
No, we do not offer self-adhesive wallpapers. All wallpapers require nonwoven adhesive, such as Wallfix heavy-duty wallpaper adhesive.
Can I order a wallpaper with my own design or photo?
Unfortunately, this is not possible. We only produce wallpapers from designs in our collection. However, you can personalize each wallpaper by selecting color, texture, or framing.
Can I change the scale of the design?
Yes, you can adjust the design’s scale, either reducing or enlarging it.
Can I select a particular section of the design?
Yes, you can choose the section you are interested in during the customization process.
Where can I see the wallpaper designs in person?
Wallpapers can be viewed at the Wallcraft headquarters, located at ul. Kaszubska 45, 76-200 Słupsk, or with our distributors.
Do the wallpapers have quality certificates?
Yes. HP Latex inks have the ASTM F793 Type II durability certificate, confirming their resistance to external factors. They also hold the UL ECOLOGO® certification, indicating the inks contain no harmful components, and the UL GREENGUARD GOLD certificate, confirming low chemical emissions during printing.
Is a mounting guide included with the wallpaper?
A mounting guide is included with each order. We also offer professional installation services through our partner companies.